Privacy Policy

When you use JivniCare, we collect information necessary to provide healthcare booking services. This includes your name, phone number (used for OTP-based authentication only), appointment preferences, and optional profile details you choose to provide. We do not collect online payments or store payment credentials — all consultation fees are settled directly at the clinic/hospital counter when you visit.

Your information is used exclusively to facilitate appointment bookings, connect you with verified healthcare providers, and improve your experience on the platform. We do not sell your personal data to any third party. Your phone number is used only for OTP verification and appointment-related notifications.

JivniCare employs industry-standard encryption (TLS/SSL) for all data in transit. Your personal health information is stored in secure, access-controlled databases. Only verified healthcare providers you have booked with will have access to the minimum information required for your appointment.

You have the right to access, correct, or request deletion of your personal data at any time. You may contact our support team at support@jivnicare.com for any data-related requests. We comply with applicable Indian data protection regulations and are committed to transparency in all data handling.